Shipping Policy
Thank you for shopping at IHAM Private Tailoring. This Shipping Policy outlines the terms and conditions for shipping and delivery of our products.
Shipping Rates and Delivery Times
- We currently offer in-store pickup only. Shipping services are not available at this time.
- Please visit our store at Westburry Business Tower, Dubai, to collect your purchases.
Refund Policy
We hope you are satisfied with your purchase. If you are not entirely satisfied, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item, please visit our store at Westburry Business Tower, Dubai, with your receipt or proof of purchase.
Contact Us
If you have any questions about our Shipping and Refund Policy, please contact us at:
- Email: order@iham.ae
- Address: Westburry Business Tower, Dubai
This Shipping and Refund Policy was last updated on 29-June-24.